CRM on the Cheap: Five Strategies That Really Work

Yes, you can save money in a CRM implementation and instill attitudes that provide the highest value to your organization. Here's some practical advice about priorities, requirements, agile development tactics and more.

Now's the time to keep your eye on the business goals as you make choices. For instance, how important are your company's procurement issues versus project management? What are the policies and business process improvements that will fundamentally change the economics of your CRM system?

Now we get to the tactics and strategies that really work. Although the advice focuses on Salesforce.com, nearly all of it applies to any modern SaaS CRM or SFA system.

Source: CIO Link Below